Legal & Privacy
Learn how CraveStore protects your privacy, the rules for using our services, and what you agree to when placing an order or booking a dispatch.
1. Privacy Policy
We collect only the information needed to fulfill orders and dispatch requests, including your name, contact details, delivery address, and payment information. We do not sell your personal data to third parties.
We use your email and phone number to send order updates, delivery notifications, and support messages. We may also use anonymized usage data to improve the service.
If you provide sensitive data during checkout or delivery booking, we protect it in transit and do not store unnecessary details outside of what is required to complete your request.
2. Terms of Use
By using CraveStore and placing orders or dispatch requests, you agree to provide accurate information and to comply with all applicable laws. You accept responsibility for the contents of your shipments and the delivery instructions you provide.
CraveStore reserves the right to refuse or cancel any order or dispatch request that violates our policies, contains prohibited items, or appears fraudulent.
You must not use our platform to send illegal goods, infringing materials, or anything that violates local, national, or international laws.
3. Data & Compliance
We comply with data protection principles by limiting the information we collect, securing it appropriately, and retaining it only as long as necessary for service delivery and support.
We store legal consent for orders and dispatch bookings so we can demonstrate that users agreed to these terms before payment or shipment.
If you request data deletion, we will remove personal data where legal obligations and service requirements allow, while preserving any records necessary for compliance or dispute resolution.
4. Intellectual Property
All content on CraveStore, including text, images, logos, and designs, is protected by intellectual property law. You may not copy, distribute, or reuse our content without express permission.
If you believe your intellectual property has been used without authorization, please contact us immediately at craveaccessories647@gmail.com and provide details so we can investigate.
We will respond promptly to legitimate takedown requests and cooperate with rights holders as required by law.
5. Your Acceptance
When you place an order or book a dispatch service on CraveStore, you must explicitly accept these terms before your request can be submitted. Acceptance is recorded in our system so we can verify compliance.
If you do not agree with these terms, please do not use our ordering or dispatch services.